About

Align automatically captures and categorizes customer insights from all your qualitative data sources and makes their meaning queryable for your product team.

Features

Discover trends as they emerge
Align automatically detects trends in customer feedback and estimates the level of impact.
Dig deeper into context
Segment your topics & insights by criteria that matter to you like deal or company size, data source and timeline.
Build cross-functional alignment
Bridge the gap between product, sales and support by focusing on customer feedback at scale.

FAQ

Connect

  1. Sign up with it's organization at https://getalign.com
  2. Go to the "Data sources" tab
  3. Click on "Add integration"
  4. Click on "Calls"
  5. Click on "Gong"
  6. Go through the OAuth flow
Note: Authenticating users must be Gong Tech Admins