Canny
Win more deals by automatically detecting feature requests in Gong calls and keeping track of them in Canny
About
Canny organizes feedback from across channels in one place to help product teams prioritize what to build next and keep everyone updated.
With this integration, Canny leverages Gong Call Data to detect feature requests.
With this integration, Canny leverages Gong Call Data to detect feature requests.
Media
Features
Use Gong Data in Canny
Canny will accurately detect and keep track of feature requests from Gong Calls and include context from the call notes so product teams understand user needs and use cases.
Benefits
Close the Feedback Loop
When features are built, users who made related-requests can be instantly notified via email.
FAQ
Canny will also automatically detect if the request is a duplicate. From your Canny admin, you can easily confirm that the detected request is correct.
The integration is optimized for very confident feedback detection and is always improving. Salespeople are often too busy to log feedback at all so this is a huge difference.
Connect
- Make sure you are an admin in Gong and an Owner in Canny to install the integration.
- In your Canny Admin, go to Settings > Integrations > Gong
- Click on “Install Gong” and accept the permissions
