Close Dialer
Capture calls, understand what's being said, and gain critical insights
About
Close is the inside sales CRM of choice for startups and SMBs. Make more calls, send more emails and close more deals starting today.
Ingest Close calls to leverage Gong Conversational Intelligence.
Features
Import Close Calls
Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence.
FAQ
Close records audio in a single channel (mono).
This means audio from recorded parties is merged into a single channel and there's not an immediate way to identify who is speaking on a recording.
This means audio from recorded parties is merged into a single channel and there's not an immediate way to identify who is speaking on a recording.
Gong will attempt to separate speakers over time.
- Gong will accumulate a number of representative calls by a recorded user and scan them to find the common speaker.
- Gong will attempt to break down calls into segments, each associated with a single speaker.
Connect
Enable this integration from Gong Company Settings > Telephony Systems
