Conquer (formally DialSource)
Capture all calls, understand what's being said and gain critical insights
About
With Conquer (formally DialSource), sales & service teams are able to increase efficiency and drive growth without ever leaving the CRM. This integration is connected via Salesforce.
Ingest Conquer calls and leverage Gong Conversational Intelligence.
Features
Import Conquer Calls
Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence.
FAQ
The speaker separation for Conquer recordings is stereo.
This means audio is provided to Gong in multiple channels which ensures maximum accuracy for speaker identification in Gong.
This means audio is provided to Gong in multiple channels which ensures maximum accuracy for speaker identification in Gong.
Connect
Enable this integration from Gong Company Settings > Telephony Systems
Note: To capture the best possible sound quality on calls imported to Gong, we recommend customers confirm with Conquer that stereo call recording is enabled.Via Salesforce tasks
Note: To capture the best possible sound quality on calls imported to Gong, we recommend customers confirm with Conquer that stereo call recording is enabled.Via Salesforce tasks
