Dust
Build custom AI assistants to take action from Gong Transcripts
About
This integration allows Dust customers to have an agent analyze Gong transcripts after a call/meeting finishes.
Users can build an agent that is linked to a wide variety of approved datasources enabling an equally wide variety of possible actions on Gong transcripts.
Features
Use Gong Data in Dust
Use Dust Agentic AI on Gong Call Transcripts and analyze using your own data models, run books, or instructions.
FAQ
No, this would not make sense: you need to create an assistant that will have specific instructions about what to do with the transcript.
We have a 'tldr' assistant template which summarizes the document it receives, which could be a good start.
Transcription usually takes less than 15 minutes
Connect
- From Dust, click "Transcript Processing"
- Click "Gong" and click the "Connect Gong" button
- You will be presented with a screen showing the authorization scope required to make the Gong integration work
- Click OK
- Choose the assistant you want to analyze your transcripts
- Click the "Enable" toggle
- You're done!
