About

Epicbrief helps companies craft stronger client processes, ensuring that communication between internal teams and clients is more consistent and efficient through automation. 

This integration uses Gong Call Transcripts in conjunction with other integrated sources to generate content in Salesforce fields relevant to a call's CRM objects. 

Features

Use Gong Data in Epicbrief
Combine Gong Call Transcripts with other integrated data sources for extensive automated structured field updates in Salesforce to reduce administrative burden, introduce objective data & assessments, and enable timely interventions and deal salvaging.

Benefits

Automated Salesforce Updates
Automated AI Qualification & Deal Reviews 
  • MEDDICC/MEDDPIC, Next Steps
Automated Sentiment Analysis and Scoring 
  • Pain, Positive Themes, Negative Themes
Insights about Win/loss 
  • Reasons, Competitors, Products 

FAQ

No. Epicbrief is fully automated and does not require a change in process for Sales Teams.
Yes, we offer a Proof of Concept (POC) that runs automatically with minimal involvement from your team. Please reach out to us for more details.
Yes. You can tailor Epicbrief’s data extraction and analysis to your unique sales processes.
Yes. Epicbrief is GDPR, ISO27001, and SOC II type 1 compliant.

Integration Diagrams

Data

Gong Call Transcripts

Gong Call Transcripts

Epicbrief
Epicbrief
Data

Epicbrief

Epicbrief

Requirements

Subscriptions Required

This integration requires both Epicbrief and Gong are connected to Salesforce CRM

Authenticating User Requirements

To authenticate this integration for the first time, a user must be a Gong Tech Admin and have admin permissions in Epicbrief

Connect

  1. Navigate to the Integrations Page in Epicbrief
  2. Click the Gong tile 
  3. Authenticate access

Filter by Category

Features

Use Gong Data

Developed By

Epicbrief

Connect

Filter by Category

Features

Use Gong Data

Developed By

Epicbrief

Connect