With Getware’s NLP, Product teams can extract customer pain points and needs discussed in sales calls and help sales close more deals

About the Integration

Getware connects with Gong to extract recorded calls, and their metadata, to extract customer insights

Key Benefits

1. Display product statistics from sales calls in a single view. Getware enables you to access all your sales calls in one place with relevant product insights (Needs, pains, questions)

2. Extract customer needs and pain points. Getware enables you to access all your sales calls in one place with relevant product insights (Needs, pains, questions)

3. Extract features helping sales teams win deals Getware automatically extracts features discussed in the sales calls and notifies product managers periodically

How to connect

Log into Getware at https://app.getware.ai

From the profile picture drop-down on top right, under "Integrations", click on "Connect Gong"

Follow the instructions