JumpCloud

Automate user creation, updates and deprovisioning, manage groups and group membership, and provide SSO from JumpCloud to Gong.

About JumpCloud

JumpCloud changes the way IT administrators manage their organizations by providing a comprehensive and open cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment.

Benefits

Save time and scale through automation

Create and update users and groups automatically from JumpCloud in Gong, saving you time

Centralize user and access management
  • Manage user accounts, data, and level of access within Gong from JumpCloud
  • Automatically manage group membership and keep access levels correct in Gong as a user changes roles and departments through dynamic groups in JumpCloud
  • Control from where and on what devices your users can access the application and add step-up authentication as needed using JumpCloud conditional access policies

No Gong specific password to manage and remember.

Users log in to Gong using their JumpCloud email and password

Reduce Security Risks
  • Deactivate users automatically in Gong and remove login access as soon as users are suspended in JumpCloud
  • Reduce risks related to human error through automated identity and access management

FAQ

Do I have to set up both SSO and Identity Management?

No. Each capability can be configured and used separately. Hower, we strongly recommend configuring both to gain the most benefit: automation, better security, better user experience.

Are groups supported?

Yes. Syncing of groups is enabled by default when you configure the integration and is controlled by the “Enable management of User Groups and Group Membership in this application” setting.

How long does it take for changes made in JumpCloud to reflect in Gong?

Changes made in JumpCloud reflect in Gong within seconds.

Will changes I make in Gong be reflected in JumpCloud?

No. The integration is a one-way sync from JumpCloud to Gong.

How to Connect

Check out our comprehensive guide here!

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