About

JustCall is a cloud-based contact center software and phone system of choice for modern businesses. It integrates with Gong to allow you to run conversational analysis on your calls to get important metric like conversation ratio of your agents and customers along with well documented transcript.

Features

Conversational Analysis
JustCall sends your call recordings to Gong which further generates a transcript and presents valuable analytics for your calls.
Improve your sales process
Gong is more than a transcript tool. It picks apart what’s working, what’s not, and how your star reps communicate.
Track your Conversations
View your daily interactions with customers and keep track of every conversation that's important to your business.

Benefits

1. Conversational Analysis
JustCall sends your call recordings to Gong which further generates a transcript and presents valuable analytics for your calls.
2. Improve your sales process
Gong is more than a transcript tool. It picks apart what’s working, what’s not, and how your star reps communicate.
3. Track your Conversations
View your daily interactions with customers and keep track of every conversation that's important to your business.

Connect

Step 1: Log into your JustCall account

Step 2: Head over to the Integration's section from the sidebar

Step 3: Search for Gong and click on Integrate button