Connect
- Ask your Nextiva admin to give you the Nextiva Username, Password, Default address, and Server Full address.
- Import users to Gong and set them to record before integrating Nextiva in Gong.
- In the Settings page, click Telephony systems.
- Click + Add telephony system.
- Select Nextiva.
- Enter the username, and password.
- Click Advanced settings.
- In the Default address field, if your default address is not [https://recorder.nextiva.com], delete the default, and enter the default address for your company.
- Enter the server full address.
- Click CONNECT.