About

About the Integration

OpTonal analyzes your Gong calls - Measure pitch accuracy, check for behaviors and find new objections with AI!


Benefits

Measure Pitch Accuracy
Figure out if your reps are using the right messaging

Check for Behaviors
Check if reps are performing the behaviors and actions you want them to do during a call
Find new objections
Search for undocumented objections using AI

FAQ

  1. Log into OpTonal
  2. Open a project
  3. Open the imported recordings tab
  4. Click "Import Recording"
  5. Filter the Gong recording that you want to import
  6. Click "Import"

No, we only request for read access (which you can verify during the authorization process) to your users and calls. We use user access to be able to filter calls by user.

Connect

Users must have a Gong Tech Admin Account and an OpTonal Admin Account

  1. Log into OpTonal
  2. Open Company settings in OpTonal
  3. Click "Connect" in the Gong integration section
  4. You will see the Gong OAuth screen
  5. On callback you will see a success message

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