Call data = visibility into every deal. It’s time to capture every call.

About Outplay

Outplay is the next-generation sales outreach platform optimized to help sales teams be efficient and book more meetings.

Using Outplay, you can connect with your prospects by emails, calls, voicemails, text/SMS, LinkedIn and much more. No other multi-touch outreach platform offers as many integration points.

Improve your sales process

Gong reveals what your best reps are doing differently over the phone: what questions they're asking, how they're discussing pricing, and what their talk-to-listen ratio is. It then compiles the best plays into your winning playbook so you can spread the wisdom.

Search conversations

Find keywords in any sales conversation. Gong transcribes and indexes everything so you can easily find that call where your competitor was mentioned or make sure your reps are on script.

Enhanced collaboration

Easily share sales calls with customers or internally. Ask for feedback, tag team members to get them involved, and pinpoint areas for improvement. Encourage team collaboration and help reps win more deals together.

Speaker Separation Type: Mono Vs. Stereo Recording

Speaker separation type for this provider: Stereo

When Gong analyzes phone calls imported from modern PBX systems, audio is provided to Gong in two channels: one channel includes the recorded Gong user, and the other channel includes the customer. In addition, Gong knows which extension (or, in the more general case, which recorded Gong user) the call is associated with.

In this case, Gong associates one side of the call with the recorded Gong user and the other side with the other party. This ensures maximum accuracy as long as the PBX system records audio consistently across the channels.

How to Connect

  1. Login to the Outplay portal.
  2. Click the profile icon located in the top-right corner of the page.
  3. Click Settings.
  4. Under Company, click Integrations & API.
  5. In Integrations, turn on the Gong Setup.
  6. In the Welcome to Gong dialog, login into your Gong account using your credentials.
  7. A screen prompt is displayed requesting permission for Outplay to push data to Gong via Gong's Public API. Click Connect.

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