Productboard
Send product insights from Gong to Productboard
About
Productboard is a product management software that helps businesses understand what users need, prioritize what to build, and rally teams around development roadmaps.
This integration empowers organizations to win more deals and anticipate the needs of future customers by sending product insights captured on Gong Calls to Productboard.
This integration empowers organizations to win more deals and anticipate the needs of future customers by sending product insights captured on Gong Calls to Productboard.
Media
Features
Use Gong data in Productboard
Send product insights into Productboard by highlighting snippets of Gong Call Transcripts to help product teams prioritize customer and prospect needs.
When pushing product ideas, requests, and feedback from customer conversations to Productboard, users may provide additional notes to help the product team understand underlying user needs.
When pushing product ideas, requests, and feedback from customer conversations to Productboard, users may provide additional notes to help the product team understand underlying user needs.
Benefits
Bring Customer Voices to Product Teams
Gong Call Snippets arrive directly onto Productboard’s Insights board, where product managers can highlight the most relevant content and link it to related feature ideas.
Prioritize the Most Impactful Features
Enable product teams to sort and filter feature ideas with all related user insights to see which would have the greatest impact on the most customers, or to support strategic initiatives to break into new markets.
Connect
1. Obtain a productboard API key:
- In productboard, go to Workspace Settings > Integrations > Public API > Access Token.
- Click + to generate a new token.
- For more information, go to https://developer.productboard.com/.
2. In Gong, go to Settings > productboard.
3. Enter the token, and test the connection.
4. Click UPDATE.
3. Enter the token, and test the connection.
4. Click UPDATE.
