ServiceBell
About
Enhance your sales team's performance with the ServiceBell-Gong integration. This powerful tool combines ServiceBell's efficient cold calling platform with Gong's advanced call analytics, providing real-time insights and actionable feedback to improve call strategies and drive better outcomes.
The ServiceBell Gong integration equips sales teams with advanced tools for real-time call analysis, fostering improved communication strategies and customer engagement directly within their cold calling workflow.
Key Features
Key Features
Real-Time Insights: Capture and analyze data from live sales calls for immediate strategic adjustments.
Call Analysis: Access comprehensive analytics such as sentiment analysis and keyword tracking to refine sales techniques.
Custom Coaching Recommendations: Receive tailored tips within ServiceBell based on Gong's detailed analysis. Streamlined Workflows: Manage call performance metrics through an integrated, user-friendly dashboard.
Data Synchronization: Automatically sync call recordings and metrics for seamless performance review and management.
Benefits
Increased Conversion Rates
Leverage insights during calls to significantly improve engagement and conversions. Skill Enhancement: Continuous feedback helps develop your sales team's capabilities, fostering improvement.
Accelerated Training
Quicken onboarding with access to effective training resources guided by AI-driven insights
Connect
Only a ServiceBell organization admin and Gong tech admin can connect this integration:
- In ServiceBell, navigate to Settings > Integrations > All Apps
- Click the switch to enable Gong
- Complete the OAuth flow
Why wasn't my call added to Gong? Calls are added to Gong automatically when the user who made the call also has a Gong account with the same email address and the call was recorded.
