Harnessing Gong + AI to Propel Sales, Customer Success, and Product Innovation Forward
Harnessing Gong + AI to Propel Sales, Customer Success, and Product Innovation Forward
About
TranscribeIQ revolutionizes the way sales, customer success, and product teams leverage call transcription data to enhance performance, engagement, and strategic decision-making.
As an AI-driven platform, TranscribeIQ specializes in transforming Gong call transcriptions into actionable insights to deliver custom AI call summaries and advanced analysis directly into your workflows through Slack and G-Suite.
As an AI-driven platform, TranscribeIQ specializes in transforming Gong call transcriptions into actionable insights to deliver custom AI call summaries and advanced analysis directly into your workflows through Slack and G-Suite.
Media
Features
Use Gong Data in TranscribeIQ
Integration Gong data in TranscribeIQ deepens the analysis abilities, allowing for a more nuanced understanding and increased value received from seller conversations
Benefits
Continuously Improving Teams
TranscribeIQ provides comprehensive analytics of Gong calls, employing frameworks like BANT, MEDDPICC, and SPIN to offer feedback and recommendations. This enables sales teams to pinpoint opportunities and areas for improvement, and get valuable insights to close deals faster and more effectively.
FAQ
Yes, during the integration setup in TranscribeIQ, you have the option to specify particular Gong users whose transcripts you want to analyze. If you don't specify, TranscribeIQ will analyze all available transcripts going forward.
The integration with Slack and G-Suite is optional but highly beneficial for streamlined communication and document management. You can choose to set up these integrations based on your team's needs.
Data security is a top priority. TranscribeIQ ensures that all data transferred from Gong is encrypted and securely handled, adhering to strict data privacy and security standards.
TranscribeIQ offers dedicated support for all integration-related issues. You can reach out to our support team via your dedicated Slack channel or email for any assistance required.
Connect
1. Authorize your Gong Connection with oAuth
2. Provide Your Company Details
3. Set Up Automation and Integrations
4. (Optional) Provide a Gong User List
- If you want to analyze transcripts for specific users, upload a CSV, or text file with their first names, last names, and roles. Alternatively, you can skip this step to analyze all Gong user recordings.
5. Select Your AI Transcript Analysis Types
- Choose the types of analysis you need.
6. Click Submit
- You will receive a confirmation email, and our system will begin the configuration process.
