Vonage Business Communications
Analyze Vonage call data in Gong to extract valuable insights and easy reporting
About Vonage Business Communications
Vonage Business Communications, previously Vonage Business Cloud, is an all-in-one system that provides voice, text messaging, video conferencing, team collaboration, and more, fully integrated into a single interface.
About the Integration:
This integration imports Vonage Phone Call Recordings into Gong, to be analyzed
Gong reveals what your best reps are doing differently over the phone: what questions they're asking, how they’re discussing pricing, and what their talk-to-listen ratio is. It then compiles the best plays into your winning playbook so you can spread the wisdom.
Find keywords in any sales conversation. Gong transcribes and indexes everything so you can easily find that call where your competitor was mentioned or make sure your reps are on script.
Easily share sales calls with customers or internally. Ask for feedback, tag team members to get them involved, and pinpoint areas for improvement. Encourage team collaboration and help reps win more deals together.