Workbounce - Gong Collective - The Revenue Intelligence Partner Ecosystem

Why Gong?
Product
- Products
  - Product Overview
    Reveal reality to propel revenue growth
  - Forecast
    Pinpoint your number and paths to target
  - Engage
    Sales engagement reimagined with AI
  - Gong Insights
    Power your systems with Gong Data
  - Gong AI
    Outperform competition with industry-leading AI
  - Languages
    Gong supports 70+ languages
- Enterprise
  - Enterprise
    Built for the largest and most complex GTM teams
  - Integrations
    Connect Gong with all your team’s tools
  - Trust Center
    
    Security
    
    Compliance
    
    Privacy
  - Gong Partner Network
    Enterprise collaboration that works for you
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Solutions
- Teams
  - Sales
    Stop losing winnable deals
  - Customer Success
    Renewals and growth become the norm
  - Marketing
    Closest to the customer wins
- Use Cases
  - Deal Execution
    Find the truth in your pipeline
  - Coaching
    Transform your reps into stars
  - Strategic Initiatives
    Bet big. And win.
  - Market insights
    Stay ahead of the (market) curve
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Customers
- Customer Spotlights
  - Customer Stories
    Learn how Gong is a staple for teams
  - Lumineer Champions
    Get inspired by revenue leaders
- Customer Resources
  - Visioneer Community
    Experience a one of a kind world to learn, engage and influence
  - Gong Academy
    Build your skillset and learn best practices
  - Gong Influencer Club
    Join Gong’s most invested, forward-thinking customer advocates
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Resources
- Resources Hub
  Game changing strategies to unlock reality
- Blog
  The #1 blog on the internet for sales
- Reveal: The RI Podcast
  Useful advice for revenue leaders
- Guides
  Here’s how to win with Gong everytime
- Gong Labs
  Your content hub for knowing how to win
- Webinars
  Events you don’t want to miss
- The Edge
  Trending topics for revenue leaders, by revenue leaders
Company
- Careers
  It’s a great time to join Gong
- About
  Learn what binds us together at Gong
- Press
  All the latest buzz on the company
- Outstanding Gongsters
  Honoring our outstanding Gongsters
- Operating Principles
  The rules that drive our day to day
- Leadership Principles
  What it means to lead at Gong
- Gong Merch Store
  Our exclusive merch made just for you
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About

Surface answers from previous customer conversations in Workbounce search

Benefits

Break down knowledge silos in your organisation Surface answers from previous customer conversations Understand frequently asked questions.

FAQ

Can I control which users to import call recordings for?

Yes - there are user level permissions around which users to import external call recording transcripts for. Data is only synced once these users have been selected. If a user is deselected at any point, all their call recording data is deleted automatically.

Does Workbounce process internal calls as well as external calls?

Workbounce does not process internal calls. If all participants share one of the pre-determined “internal domains” during onboarding, the call will not be processed.

Is Workbounce secure?

Yes, Workbounce takes information security, privacy and protection incredibly seriously. We are SOC 2 certified, give you as much control as possible each integration step, and only ever use data for its intended purpose. For more information, please visit our Trust Centre - trust.workbounce.com.

Connect

Ensure you are an admin in Workbounce and Gong.
Head to Settings -> Integrations -> Team
Toggle the Gong integration to “On” and authenticate.
Back in Workbounce, head to Settings -> Team -> Permissions
Select the users you’d like to import external call recordings for and select “Sync”