About
Speaker Separation Type: Mono Vs. Stereo Recording
This telephony system records audio in a single channel (mono). That is, the audio from the two parties is merged into a single channel, and there's no easy way to tell who is speaking on the call.
For telephony systems like that record audio in a single channel, Gong will attempt to separate speakers over time.
Connect
- Import users to Gong and set them to record before integrating Zoom Phone in Gong.
- In the Gong Settings page, click Telephony systems.
- Click + Add telephony system.
- Select Zoom Phone.
- Click CONNECT.
- You are redirected to Zoom Phone.
- Enter your username and password, and approve.